Privacy Policy

Introduction

At Infotilo SpA ("we", "our" or "the Company"), we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our website infotilo.com and our real estate crowdlending services.

Information We Collect

We collect the following information when you interact with our site:

• Contact information: full name, email address, phone number.
• Identification information: Tax ID, date of birth, nationality.
• Financial information: bank details to make investments and receive returns.
• Technical information: IP address, browser type, operating system, pages visited.
• Usage information: how you interact with our website and services.

Use of Information

We use your personal information to:

• Provide and manage our real estate crowdlending services.
• Process transactions and investments.
• Send communications related to your account and investment opportunities.
• Comply with legal and regulatory obligations in Chile.
• Improve our services and user experience.
• Prevent fraud and illicit activities.

Sharing Information

We do not sell your personal information. We may share your data with:

• Service providers who help us operate our platform.
• Regulatory and governmental authorities when required by law.
• Business partners for the execution of real estate projects.
• Professional advisors (lawyers, auditors, accountants).

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, destruction, or alteration. This includes data encryption, firewalls, and restricted access to sensitive information.

Your Rights

In accordance with Chilean Law No. 19,628 on the Protection of Private Life, you have the right to:

• Access your personal data that we maintain.
• Request the rectification of inaccurate or incomplete data.
• Request the deletion of your personal data.
• Object to the processing of your data for marketing purposes.
• Withdraw your consent at any time.

Data Retention

We retain your personal information for as long as you maintain an active account with us or as necessary to comply with our legal obligations. Financial and transactional data are retained for a minimum of 5 years in accordance with Chilean legislation.